COVID-19 vaccination rollout for Endeavour Foundation customers

Hello! You probably have many questions about the COVID-19 vaccination and what it means for people with disability, support workers and the general public.

Endeavour Foundation is working closely with Australian Government authorities who are coordinating the rollout of the COVID-19 vaccine.

We will continue to update you with information as it becomes available and contact people we support, their family and decision-makers directly as the rollout progresses.

The COVID-19 vaccine is voluntary and free for all people living in Australia.

The rollout process

  • Step1 Notification Step 1: Notification

    Endeavour Foundation will contact people we support about their eligibility and details of the vaccination day according to the Australian Government rollout. 
  • Step 2 Consent form Step 2: Consent Form

    As with all other vaccines, you must give consent before you can get the COVID-19 vaccine.

    You can download the consent form + easy read about consent.

  • Step 2 Talk to your Doctor Step 3: Speak to your doctor

    You may wish to speak with your doctor about the risks and benefits of the vaccine. 
    Ask your doctor to help you complete the consent form.
  • Step 4 Vaccination Day Step 4: Vaccination Day

    • Vaccines will be given by trained health professionals such as a nurse or doctor.
    • People will be monitored after the vaccine and your health records updated on myGov
    • Endeavour Foundation will provide ongoing monitoring and support following the vaccination to ensure no one experiences harmful side effects.
  • Step 5 Second Dose Step 5: Second Dose–Vaccination Day

    For the vaccine to be most effective, a second dose is required. This may be several weeks later. 

    Endeavour Foundation will coordinate your second dose. We will keep you informed and support you to prepare for the second dose.  


About the vaccine rollout timeline and what it means for you

Phase 1a:  Home services

The Australian Government has decided that people with disability who live in residential accommodation (with two or more other people), will be offered the vaccine first.

The vaccination will be given to people whilst they are at home.

Anyone who is eligible for Phase 1a, but declines it now, can still have the vaccine later if they choose.

Our Vaccination Leads will assist the people we support and contact family members and decision-makers as we become aware of the date and time of the vaccination at each home.

The Consent Form

There are some things you can do ahead of getting your vaccine, which will ensure when it comes to vaccination day, you are ‘good to go’. We will contact you directly with information about the consent process and how we can support you.

Please refer the government Consent Form and Easy Read information.

Easy read: 


Giving your consent

Government Resources:

Consent Form

Helpful links

Your questions answered

Phase 1a

  • Who is eligible under Phase 1a COVID-19 vaccine roll-out?

    • A person with disability living in residential accommodation (in settings with two or more people with disability only).
    • A paid worker providing support to people living in residential accommodation with two or more people with disability.
    • However, they might not always be vaccinated at the same time.
  • I live alone but my carer works in residential settings with more than two people. Am I eligible to receive the vaccine in Phase 1a?

    No. People with disability who live in residential supported accommodation with two or more people will be eligible to receive the vaccine in Phase 1a.
  • How are people with disability being identified to receive the vaccine in Phase 1a?

    These decisions are made by an expert group, including the Department of Health, the National Disability Insurance Agency (NDIA), the NDIS Quality and Safeguards Commission (NDIS Commission), state and territory governments and other organisations. For Phase 1a, people with disability will be notified when it is their turn to receive a COVID-19 vaccination.
  • Is eligibility for Phase 1a limited to people who are NDIS participants?

  • What will it cost for me to have the vaccine?

    The COVID-19 vaccine is free.

  • Is it mandatory to receive a vaccine in Phase 1a if I am eligible?

    No. It is your choice to have the COVID-19 vaccine, or not.

  • If I am eligible to receive the COVID-19 vaccine in Phase 1a, but delay my decision, will I be able to receive the vaccine at a later stage?

    Yes. If an eligible person declines the vaccine in Phase 1a, they will still be able to have the vaccination later.
  • Is there a limit to the size of the residential setting included in Phase 1a?

    Residential settings with two or more people with disability will be included in Phase 1a.
  • If I am eligible to receive the vaccine in Phase 1a but do not have an underlying medical condition identified by the Australian Technical Advisory Group on Immunisation (ATAGI), can I still receive the vaccine?

    Yes. The underlying medical conditions identified by ATAGI are relevant for Phase 1b of the vaccine roll-out.
  • Will all staff who work in a residential setting be eligible to receive the COVID-19 vaccine in Phase 1a?

    Yes. Any paid staff who work in a supported residential setting with two or more people with disability will be eligible to receive the vaccine in Phase 1a. However, staff vaccinations may not always be done at the same time as people we support.

COVID-19 vaccines

  • Have certain vaccines been earmarked for people with disability?

    No. A priority approach will be taken depending on what vaccine is registered and available first
  • Where can I access information on the COVID-19 vaccine? 

    Please visit the Department of Health vaccine website.

    Information on the site will be updated regularly as new information becomes available. Resources for people with disability will also be provided and updated.

  • Can I use funds from my NDIS plan to cover the cost of the COVID-19 vaccine?

    COVID-19 vaccines are free for everyone in Australia.
  • What is the timing between doses of the Pfizer vaccine?

    Two doses will be required, administered at least 21 days apart.
  • Can I get the COVID-19 and the influenza (flu) vaccine?

    Routine scheduling and giving a flu vaccine with a COVID-19 vaccine on the same day is not recommended.

    The government has advised people to leave a gap of 14 days between a dose of the flu vaccine and a dose of the Pfizer COVID-19 vaccine.

    People should talk to their health care professional for more information.

  • Are there any indications that COVID-19 vaccines will not be suitable for people with disability?

    All medicines, including vaccines, have risks and benefits. Usually, any side effects are mild and may only last a few days.

    Through clinical trials, some of the temporary side effects reported for the COVID-19 vaccine are normal such as pain at the injection site, fever or muscle aches.

    The person providing your vaccination will have clinical information and training about the COVID-19 vaccines and pre-existing medical conditions. You can talk to the person providing the vaccination, your doctor or pharmacist, about your medical condition and any potential risks.

    Information on the ingredients of any vaccine is available on the Therapeutic Goods Administration website using the search term ‘Consumer Medicines Information’.

Proof of vaccination

  • I am an NDIS participant. Can a service provider refuse service if I have not received the vaccination?

    No, as a service provider Endeavour Foundation cannot refuse service to a person with disability under these circumstances as COVID-19 vaccinations are not mandatory.

    People have the right to decide whether they will be vaccinated or not. If a person chooses not to be vaccinated, the risk of infection can continue to be managed using recommended infection control practices.

    Learn more about COVID-19 vaccines for people with disability by visiting the Australian Government’s Department of Health website.

  • Can I refuse service from a support worker/carer if they have not been vaccinated?

    People with disability have a choice over who supports them. 

    People with disability can ask for their support worker to be vaccinated. If a worker does not wish to be vaccinated, Endeavour Foundation will need to make every effort to source an alternative arrangement for support, in close consultation with the person with disability. This may mean identifying another support worker.


Booking a COVID-19 vaccination appointment

  • Can I bring someone with me to my vaccination appointment?

    Yes. People with disability can attend their vaccination appointment with anyone they feel most comfortable with. This could include a support worker, family member, carer, or friend.

    COVID Safe practices will still be required to be observed, including social distancing and masks, if applicable depending on the location.

  • How do I provide informed consent?

    The Australian Government is working with ATAGI to develop resources for informed consent. More information on informed consent, including consent forms, will be available soon.
  • How will consent be provided by people with disability who are unable to consent themselves?

    Informed consent for each dose of the vaccination must be appropriately given and recorded on behalf of the person with disability who cannot consent themselves. More information will be provided about this process.

For more information

Australia Government Department of Health has published a dedicated web page for people with disability. This page will be regularly updated as more details are confirmed.


Australian Government, state and territory government helplines have information on how people with disability can access the vaccine:

If you are deaf or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.

The National Coronavirus Helpline: 1800 020 080.

Translating and Interpreting Service (TIS National): For translating and interpreting services call 131 450 and ask for the helpline you would like to be connected to.