Feedback and complaints
NDIS Quality and Safeguards Commission
The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of people with disability by ensuring NDIS service providers are doing the right thing.
If you are unhappy with how we have responded to or handled your feedback, you can contact the NDIS Commission at any time.
You can also escalate any concern or complaint directly to the NDIS Commission.
- Handling complaints and fixing problems (easy read)
- Quality, safety and you (standard)
- Quality, safety and you (easy read)
NDIS Commission contact details
1800 035 544 (free call from landlines) or TTY 133 677
NDIS Commission, PO Box 210, Penrith NSW 2750