Feedback and complaints

Ways you can provide feedback

Phone

1300 730 334

Post

PO Box 3555

Tingalpa DC QLD 4173

In person

Speak to the manager at your local service

Online

Submit a confidential online form

Confidential feedback and complaints form

Endeavour Foundation’s feedback and complaints process ensures that people with disability and their support network can express their view about what is, and what is not, working with the support they receive.

Any person can submit a complaint regarding supports or services including a person with disability, their family or guardian or supporters, employees, and the general public.

Submit feedback or a complaint online with the below form. Alternatively, you can phone, email, or mail us. You can also choose to submit feedback or a complaint in person at your local service.

Please click here to access our feedback and complaints policy.

Online form

Are you submitting feedback or a complaint on behalf of someone else?

Download a complaints form and learn more about how we take care of your complaint

FAQs

NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of people with disability by ensuring NDIS service providers are doing the right thing.

If you are unhappy with how we have responded to or handled your feedback, you can contact the NDIS Commission at any time.

You can also escalate any concern or complaint directly to the NDIS Commission.

Read more:

 

NDIS Commission contact details

  Phone
1800 035 544
(free call from landlines) or TTY 133 677

  Email
contactcentre@ndiscommission.gov.au

  Post
NDIS Commission, PO Box 210, Penrith NSW 2750

  Visit
NDIS Commission