How disability day services have changed
So much more than an art group!
How the NDIS can help you smash your health and fitness goals
19 good reasons to hire someone with intellectual disability
Goal series – how to achieve your employment goals
The many reasons I love my job
5 things people often FORGET in their NDIS planning meeting
“I’m strong, I fight for good. That’s why people call me the Hulk.”
“Just because I don't speak, it doesn't mean I don't have anything to say.”
I've got my NDIS plan! Now what?
How to speak NDIS
How will you manage your NDIS budget?
“Don’t let anything hold you back”- Katie’s story
Let's talk about respite
The biggest NDIS myths debunked
How to prepare for your NDIS plan review
What to do if you’re unhappy with your NDIS plan
Planning the unplannable – preparing for the NDIS with an episodic disability
Queensland’s Taxi Subsidy Scheme – what you need to know
Reviewing the NDIS: our take on the Productivity Commission price review.
Meet the rugby league players making a difference
What is ‘Capacity’ and why does it matter?
Housing options under the NDIS
Chris Taylor’s journey into the NDIS with stepson
Improving your communication with people with a disability
Step up and say NO to bullying! For people with an intellectual disability.
Virtual learning becomes a reality
I refuse to let Autism define me
NDIS price increases welcome
Great Endeavour Rally teams battle dust on iconic outback adventure
People with a disability in Rockhampton gain greater independence in state-of-the-art housing
QLD Premier gives top awards to Endeavour Foundation’s long-serving supported employees with 90 years of combined service
Senator Jan McLucas will be at two public forums about the NDIS
As you are familiarising yourself with NDIS language, you might start to hear the term ‘support coordination’ and want to know what it is.
Under the NDIS people with a disability will have a choice about the providers they use to ensure they get the support they need, when they need it and how they need it.
However, sourcing and then managing multiple providers and services can be complicated and time consuming. ‘Who are the best people to use for a service I’ve not used before?’, ‘How do I manage so many appointments?’, ‘I need to ensure all my providers are kept up to date with my treatments’.
Some people may prefer to do this themselves. For other people there is a service called ‘support coordination’, which can provide assistance with implementing your plan. Support coordination works with you to source the right providers and the right services, coordinating your supports for you and building on your informal support like your family.
There are three tiers of support coordination available depending on how much or little assistance you’d like:
Objectivity – you want to source the most appropriate providers and services to meet your needs. A support coordinator may work for an organisation that provides multiple services that could be in your plan. Before you sign up for support coordination, ask them what checks and balances are in place to prevent them simply recommending their own services. At Endeavour Foundation, our support coordinators are an entirely separate arm of the organisation, and are not located in the same buildings as our other services to ensure that recommendations are impartial and based on your needs.
Willingness to truly partner with you – do you have reasonable rapport with your support coordinator? Depending on the level of support coordination you are funded for, you and your family may have extensive dealings with your coordinator, so it’s important to have a good relationship and feel as though they have your back.
Outcome-focused – the NDIS is centred on capacity building such as acquiring new skills, increasing independence, and providing value for money. A good support coordinator will be focussed on the outcomes that are outlined in your plan, and that you tell them are important to you. Ask them to outline specifically how they will support you to achieve these outcomes. Together, you should be working towards your goals.
Experience in your locality – extensive knowledge of the disability and community sectors in your area – the quality of services in particular fields – is essential to best meet your individual needs. Endeavour Foundation has been operating since 1951 is and we know the NDIS inside out, allowing the best possible insights into the services and supports that are available to you.
Rights-based – you have the right to full and equal participation in the planning process. A good support coordinator will facilitate your involvement, listen to what you have to say and support you to get what you want from your plan by linking you to the right agency.
Support coordination may be funded as part of your NDIS package, where it is deemed ‘reasonable and necessary’. It‘s important to ensure you request support coordination to your planner, if it‘s something you think you‘ll need.
A pre-planning booklet to help you to think about the supports you want and need – now and in the future – before meeting with your NDIA planner.
A practical, comprehensive guide to the NDIS, to help people understand the various components of the NDIS and how to access them.
A handy guide of NDIS FAQs and a glossary so you can familiarise yourself with NDIS language before your planning meeting.