Coronavirus (COVID-19) information for employees.

Latest Update

11th January 2021

Queensland Government has announced the Greater Brisbane lockdown will be lifted tonight, 6pm Monday 11 January.

Key points:

– Endeavour Foundation services in Greater Brisbane will open Tuesday 12 January and normal services will be resumed.

– The Queensland Government has announced new guidelines relating to wearing masks. Mask requirements apply to anyone who is living in or has visited Greater Brisbane since 2, January 2021.

– Restrictions to visitors within our home sites that have been to the following areas, will remain up until the 22nd January, as per Government directive.

  • City of Brisbane
  • City of Ipswich
  • Logan City
  • Moreton Bay
  • Redland City

Please read the attached Practice Bulletin for detailed information.

Our commitment to the safety of our employees and customers is our highest priority during this time. Please speak with your leader if you have any questions or concerns.


09th January 2021

Queensland Health has extended its list of restricted areas for public health directions for Disability Accommodation Services.

Restricted areas now include:

  • City of Brisbane
  • City of Ipswich
  • Lockyer Valley
  • Logan City
  • Moreton Bay
  • Redland City
  • Scenic Rim region
  • Somerset region

Further details of this QLD Govt update can be found here.


What this means for Endeavour Foundation staff and families across Queensland

Staff must not allow visitors to a home if they have been in one of the restricted areas above.

For example: if Susan, who lives in one of our homes in Townsville, is expecting a visit from her parents who live in Gatton, the parents will not be allowed to visit Susan, as they will have come from a restricted area.

This update is in addition to the update provided yesterday in relation to the Greater Brisbane lockdown.


Timeframe for this directive

At this stage, the restriction is in place until 6pm, Monday 11th January.

We will continue to monitor the situation and update you as changes occur.


Actions for staff to take:

  1. If you are aware of any planned visits by family/carers who live in or have visited a restricted local government area since 02nd January 2021, please contact them as soon as possible to advise they will not be allowed to enter the home.
  2. A poster has been developed for you to print out and display at the front entrance of your home. You can access the poster PDF here.


08th January 2021

As you may be aware the Queensland Government has announced a lock down for the Greater Brisbane area from 6pm Friday 8 January 2021 to 6pm Monday 11 January 2021. 

Due to this, the Government has updated COVID-19 restrictions in the following regions, including changes to restrictions on public gatherings, visitors to the home and the use of personal protective equipment:

Moreton Bay

The safety of all customers, employees and supported employees is the highest priority. We will be closely following Government guidance and advice over the coming days and will assess by Monday 11 January 2021 when this decision is updated. We will inform you of any changes and their impacts as soon as possible.

You can continue to monitor Queensland Government health directives here 

For any employees that will be continuing to provide support during this period, this letter can be used for all work-related essential travel.  

Impacts to Support Centre, Cannon Hill 

All employees who would normally access Support Centre on Monday 11 January 2021 will be required to work remotely on this day. Please ensure you are home by 6pm on Friday 8 January 2021 to meet the requirements of the government directive. 

Impacts to work travel

All work travel will need to be cancelled for Monday 11 January 2021 and any of our team currently away from their Greater Brisbane homes should return as soon as possible.  

Please remember the Staff Screening Tool which must be completed at the beginning and end of every shift. If you answer ‘Yes’ to any of the questions on this tool you must immediately isolate and call the COVID 19 hotline on 1800 983 006.

Please make sure you continue to adhere to continual and thorough cleaning of all facilities used, including centre vehicles, to minimise the risk of infection.  Adherence to COVIDSafe practices, including hand washing, regular use of sanitiser where appropriate, safe sneezing or coughing practices, and social distancing continues to also be important.

Additionally, we’d like to remind everyone that if any of our customers start to show signs of any of the Covid-19 symptoms, please call the Covid-19 Hotline on 1800 983 006 immediately.


We have been working very hard to ensure the safety and security of everyone in our sites while continuing to provide these very important services. It is with this in mind that we have made some decisions about our services.

For all the details on our latest service impacts, please click on ‘Latest Updates’ below.