Queensland’s Taxi Subsidy Scheme – what you need to know

18 July 2017

Recently, the Queensland Government announced that they would reinstate the Taxi Subsidy Scheme (TSS) for Queensland NDIS participants until June 2019. Here’s what you need to know.

What does it mean for Queenslanders who had their TSS membership cancelled when they transitioned to the NDIS?

You will have it restored until the end of June, 2019. This will happen automatically and you should receive your card in the mail by August 11, 2017 (no paperwork!). You do not need to reapply, and you will be able to use your new card as soon as you receive it.

If you have changed addresses since your TSS membership was cancelled, you may want to advise the TSS so that your card isn’t mailed to an old address.

It’s also worth noting that you are not eligible for reimbursements for any trips you took during the period that your TSS membership was cancelled.

For more information, contact the NDIS on 1800 800 110 or the TSS on 1300 134 755.

What does it mean for Queenslanders who have a TSS membership and haven’t transitioned to the NDIS yet?

Subject to the usual rules, your TSS eligibility will continue to the end of June 2019.

You don’t need to do anything special.

For more information, contact the NDIS on 1800 800 110 or the TSS on 1300 134 755.

What does it mean for Queenslanders who are not eligible for the NDIS but have a TSS membership?

There will be no changes for you. Your TSS membership will continue past June 2019.

Why is this happening now?

The Queensland Government believe that people with disabilities shouldn’t have to wait while longer-term issues around transport are resolved nationally.

They are funding the TSS as an in-kind contribution to the NDIS so that Queenslanders aren’t disadvantaged.

Why will it end in June 2019?

This is when the NDIS rollout will be completed for Queensland.

The Queensland Government anticipate that by this time a viable, national, long term solution to transport funding will be in place and people won’t be left disadvantaged.

Are there any changes to the TSS?

No, the TSS will stay the same. TSS pays half of members’ taxi fares, up to a maximum fare of $50. There is no limit on the number of taxi journeys members make to attract the subsidy. The subsidy is paid to taxi drivers – members have no additional costs.

What does Endeavour Foundation think?

We think it’s fantastic news.

Here’s what our CEO Andrew Donne had to say:

“The Queensland Government has stepped up to tackle one of the many thorns in the side of the National Disability Insurance Scheme (NDIS) – transport. The decision to reinstate the Taxi Subsidy for people accessing the scheme signals the removal of a significant barrier to social participation for people with a disability, and not a moment too soon.

As Queenslanders have joined the NDIS they have gained funding and support for a broad range of reasonable and necessary supports, many for the first time in their lives. Great news!

Paradoxically, many people also lost their means of transport to work, study, therapy, the doctor and even the supermarket, with the removal of the Taxi Subsidy Scheme. That’s very bad news indeed.

Pensioners who had previously paid $2000 for all of their taxi transport across a year, were now faced with paying four or five times as much for their basic transport needs, without help to pay for a taxi.

By reinstating the Taxi Subsidy Scheme, the Queensland Government has redressed this wrong and removed a significant barrier to participation, for the remainder of the NDIS transition period.

Flexible, accessible and affordable transport is essential for people with a disability to take up the full benefits of the NDIS.

All governments must now work towards a national transport solution that will keep the NDIS moving in the right direction.”

Who do I contact if I have any questions?

For more information, contact the NDIS on 1800 800 110 or the TSS on 1300 134 755.

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