Business Solutions Work Sites

Latest Updates

01st April 2020 – Suspending work for all supported employees

Dear families and carers

As the COVID-19 situation continues to evolve rapidly, we want to ensure assure you that we are working hard to help prevent the spread of COVID-19 within our community.

The health and safety of all supported employees and staff is paramount and we have been taking a number of precautions to keep our Business Solutions sites safe as we manage the risk of exposure to COVID-19.

Although we have followed government advice and implemented protective measures at all Endeavour Foundation work sites, we believe we can no longer guarantee the safety of supported employees during this pandemic situation.

In the best interest of our supported employees, we have made the difficult decision to suspend employment temporarily. The last working day for all supported employees is Friday 3 April 2020.

The recent Australian Government advice and escalating impacts of COVID-19 on the health of the community has seen a significant drop in the number of supported employees in our workforce, who are amongst the most vulnerable, and at risk of serious illness from this virus.

Given many of our supported employees use public transport their exposure to COVID-19 is also increased – which is another reason why we must make this difficult decision.

While we cannot make any concrete assertions about timelines, we will resume as normal, when the government advises non-essential services can begin operating again, and we are confident we can do so without exposing any employee to the risk of infection.

The nature of the public health emergency means that we were unable to update everyone individually or give you prior notice as we are forced to make unprecedented decisions quickly and in the best interest of our employees.

Over the next week, we will have a team in place to call families about this decision. If you have not heard from us with the next 7 days and believe that essential services are required, please feel free to contact us on .

We will continue to provide you updates via endeavour.com.au/coronavirus as well as SMS and emails.

We are all impacted by COVID-19 and we apologise for any stress you may be feeling as a result of this decision. We are mindful that many people we support have serious health conditions and we have made this decision in a genuine effort to prevent the spread and lower the impact of COVID-19.

If you have any questions, please read the below FAQs and Easy Read Guides.

Thank you for your support and cooperation as we navigate through this challenging time together.

 

Kind regards

Kerin McMahon
Executive General Manager – Service Delivery


27th March – Keon Park and Kew reopen

Yesterday we informed you about a staff member who has become unwell and was sent for Covid-19 testing. We have now completed contact tracing interactions from last week and are comfortable to resume normal business operations due to the low risk of potential exposure. As a precautionary measure, both sites have undergone a thorough sanitization clean.

We will be resuming operations on Monday 30th of March at Keon Park and Kew sites.

We would like to re-assure you that as an organisation, Endeavour Foundation are taking safety very seriously and are taking a number of steps within our organisation to monitor, plan and respond to Coronavirus.

If you have questions or concerns

If you have any concerns or issues regarding the above information, do not hesitate to talk to your Site Managers:

  • Keon Park – Abid Shuaib
  • Kew – Kedar Dastane

We’d like to make you aware of the Coronavirus (COVID-19) hotline which we have set up for you to access if you are concerned or looking for further information on this virus. The hotline is available 24/7 and is staffed by nurses who are able to answer any questions you may have. You can call this number free of charge on 1800 983 006.

We would also like to make you aware of some Easy Read guides we have prepared on Coronavirus for your use.

EasyRead – Keon Park reopen

EasyRead – Kew reopen

I want to assure you we will do everything we can as an organisation, now and in the future, to reduce concerns surrounding Coronavirus and keep everyone safe.


26th March

We would like to inform you that today we were notified of a staff member who has become unwell and has since been sent for Covid-19 testing. We have further been made aware that this staff member was in contact with a person on Saturday 14 March who has recently tested positive for Covid-19.

As an organisation, we are providing support to this staff member during this time and have asked them to confirm which sites they have attended in the last week. They were able to confirm the following:

  • Endeavour Foundation Business Solutions Keon Park – Monday 16 March

  • Endeavour Foundation Business Solutions Kew – Tuesday 17 March – Friday 20 March

Importantly, this staff member was not on the production floor with our employees and spent their time while on site in the office areas at the front of the building.

While we do not believe there is any cause for alarm, we take the safety of our staff and customers very seriously. With this in mind we have decided to shut down both our Keon Park and Kew sites for a 24-hour period on Friday 27 March. This will allow us the ability to do a full sanitation clean of the site.

We will be in contact with customers again by SMS following this 24-hour period with further details and advice.

We would like to re-assure you that as an organisation, Endeavour Foundation are taking safety very seriously and are taking a number of steps within our organisation to monitor, plan and respond to Coronavirus.

If you have any concerns or issues regarding the above information, do not hesitate to talk to your Site Manager.

  • Keon Park – Abid Shuaib

  • Kew – Kedar Dastane

We’d like to make you aware of the Coronavirus (COVID-19) hotline which we have set up for you to access if you are concerned or looking for further information on this virus. The hotline is available 24/7 and is staffed by nurses who are able to answer any questions you may have. You can call this number free of charge on 1800 983 006.

We have Easy Reads we have prepared on the 24-hour closure below:

I want to assure you we will do everything we can as an organisation, now and in the future, to reduce concerns surrounding Coronavirus and keep everyone safe.

FAQs

  • How does the temporary suspension impact their DSP payment?

    Supported employees who currently receive the DSP will still continue to receive it.

    In some cases, the DSP may increase as a result of decreased earnings.

    If you have questions about the pension you may want to contact the Department of Social Service on 132 717.

  • How does the temporary suspension impact their NDIS funding?

    Be assured that NDIS funding will not be impacted. NDIS funding for supported employment will still be available when supported employees return to work.

    Endeavour Foundation will ensure the funding is ready to go so we can get supported employees back in the workplace as soon as possible.

  • How is their leave arranged?

    Sites will be speaking to all supported employees to help explain the decision and to discuss leave options.

    We will support people to complete the necessary leave application by Friday 3 April.

  • Is this because someone has tested positive for COVID-19?

    No. To date Endeavour Foundation does not have any staff member or customer who has tested positive to COVID-19.

  • What are you doing to protect people?

    Endeavour Foundation is closely monitoring the unfolding situation and responding in accordance with the advice provided by the Chief Medical Officer and Federal Government.

    To keep up to date with the latest information about what is happening with Endeavour Foundation services visit: endeavour.com.au/coronavirus

  • What leave options are available to supported employees?

    Supported employees can access their usual leave entitlements, in the first instance, until it’s safe to start supported employment work again.

    If they do not want to use their leave entitlements, they can go on leave without pay.

    We have prepared a leave entitlement easy read document to make it easy to understand.

  • When can supported employees go back to work?

    We do not know how long supported employment will remain suspended, because the situation us changing day by day. We will resume as normal when the government advises non-essential services can begin operating again, and we are confident we can do so without exposing supported employees to the risk of infection.

  • When is the last working day for supported employees?

    The last working day for all supported employees is Friday 3 April 2020.

  • Why didn’t you give us more notice about this decision?

    The nature of the public health emergency means that we are forced to make unprecedented decisions quickly and in the best interest of our employees. Unfortunately, this means we are unable to update everyone individually or give you as much notice as we may ordinarily like.

    Over the next week, we will have a team in place to call you about this decision. If you have not heard from us within the next 7 days and believe that essential services are required, please feel free to contact us on 1800 112 112.

  • Why is Endeavour Foundation suspending employment for supported employees?

    The health and safety of all employees is paramount. Although we have followed government advice and implemented basic protective measures at all Endeavour Foundation Business Solution work sites, we believe we can no longer guarantee the safety of supported employees during this pandemic situation.

    In the best interest of our supported employees, we have made the difficult decision to suspend supported employment temporarily.