Your Trusted Partner in Document Security

The retention period for documents depends on the type of record. To ensure you're compliant with legal obligations, it’s advisable to consult your accountant or relevant industry body. Here are some general guidelines for record-keeping:

• Financial and Accounting Records: Typically retained for a minimum of seven years.
• Taxation Records: Usually kept for at least five years.
• Corporate Records: The likes of member lists and meeting minutes are generally maintained for five years.
• Capital Gains Tax Assets: Records should be kept for five years after the asset's disposal.
• Payroll Tax Documents: Should be retained for a minimum of five years.
• Fringe Benefits Tax Records: Recommended retention is seven years.
• Workers’ Compensation Records: Should be kept indefinitely, as employees may make claims on previous employers.

Important Note: Destroying documents before the legally required retention period may be a criminal offence if you are later requested to produce them. Always verify your document retention obligations with your accountant or legal advisor.

Other Sources for Verification:

• Australian Taxation Office – Record Keeping
• Australian Government – Business Record Keeping Requirements
• Fair Work Ombudsman – Employment Records

Australian businesses can ensure compliance with data protection regulations when disposing of documents by following these key steps:

1. Understand Legislation: Familiarise yourself with the Privacy Act 1988 and any relevant state laws. Know your obligations regarding personal information handling and disposal.
2. Develop a Retention Policy: Create a document retention policy that specifies how long different types of documents should be kept and when they should be destroyed, in line with legal requirements.
3. Use Certified Services: Engage a certified document destruction service, such as those holding NAID AAA certification, to ensure secure and compliant destruction of sensitive documents.
4. Implement Secure Collection Methods: Use secure collection bins or containers to prevent unauthorised access to documents before they are destroyed.
5. Train Staff: Educate employees about data protection regulations and the importance of secure document disposal, fostering a culture of compliance within the organisation.
6. Maintain Documentation: Keep records of all destroyed documents, including Certificates of Destruction from your service provider, as evidence of compliance.
7. Conduct Regular Audits: Periodically review your document disposal practices to ensure they remain compliant with current regulations and industry best practices.
8. Stay Informed: Keep abreast of any changes in data protection laws and regulations and adjust your practices accordingly.

By implementing these measures, businesses can effectively manage their document disposal processes and ensure compliance with Australian data protection regulations.

We offer flexible scheduled service options for document destruction to suit your needs. Choose from regular collection intervals of every one, two, four, eight, or 12 weeks, depending on your document volume and business requirements.

We value your time, offering scheduled collection days for your convenience. Our confidential document destruction services are run on tracked schedules, with our team ensuring full visibility of your collection dates. If any changes arise, such as public holidays, we'll notify you in advance.

We take pride in delivering fast, efficient and reliable service. Depending on your location and document volume, we can arrange regular collections to minimise disruption, working with you to find the best times that fit seamlessly into your workflow.

We use every collection as a chance to train the employees we support in excellent customer service. For many of our customers, the collection by the Endeavour Foundation team is a standout moment of their day.

We prioritise the security and confidentiality of your documents throughout the entire shredding process. Our team, including people with disability, is trained in strict security protocols to handle sensitive information with care.

1. Controlled Access: Only authorised personnel have access to document destruction areas, ensuring that your documents are protected at all times.
2. Rigorous Training: All Access Employees complete comprehensive background checks and receive specialised training in secure document handling to ensure the highest standards of confidentiality and compliance.
3. Secure Collection: We use locked bins for document collection, which are monitored and secured until they reach our shredding facilities.
4. NAID AAA Certified Sites: Our certified sites adhere to the highest industry standards, with NAID AAA certification ensuring strict security protocols and best practices in information destruction.
5. Ongoing Compliance: Annual policy reviews and acknowledgments are required from all Access Employees.
6. Certificate of Destruction: A Certificate of Destruction is available upon request after shredding, providing proof that your documents have been securely destroyed.

With our comprehensive measures in place, you can enjoy peace of mind knowing your sensitive information is in safe hands.

Endeavour Foundation Business Solutions is proud to hold NAID AAA certification, which ensures the highest standards of document destruction and data protection. This certification is available at our secure document destruction sites, including our facilities located across the eastern regions of Queensland and the Darling Downs.

In addition to NAID AAA, we comply with relevant privacy laws and industry regulations, reinforcing our commitment to maintaining the confidentiality and security of your sensitive information.

While paper collected from Best Practice sites is securely transported to an NAID AAA certified facility for shredding, our Mackay location provides local, high-quality service tailored to meet the needs of the community, offering flexible and secure document destruction options.

NAID AAA Sites:
• Cairns
• Townsville.
• Gladstone.
• Maroochydore.
• Toowoomba.

Best Practice Sites:
• Mareeba.
• Innisfail.
• Ayr.
• Mackay.
• Rockhampton.
• Bundaberg.
• Maryborough.
• Warwick.

Our document destruction service is designed to handle a wide range of items commonly found in business offices, retail spaces, government departments, educational institutions and private home offices. The list below is not exhaustive, so please reach out to us if you have any other items you need to destroy.

• Paper (all types).
• Books and magazines.
• Manilla folders.
• Obsolete marketing collateral: flyers, brochures, business cards, etc.
• Medical records.

Yes, all waste paper collected from your business is securely shredded and 100% recycled into new products. Your waste paper serves as a valuable resource, helping to protect forests from deforestation. It is transformed into a variety of products, including kitty litter, recycled paper and gyprock sheeting. By choosing our services, you can enjoy peace of mind knowing that you are making a positive contribution to the environment.

We collect materials for paper shredding from any of the following containers:

• Supplied 240-litre mobile lockable wheelie bins.
• Archive boxes.
• Palletised material.
• Enveloped material.
• Packaging boxes.

If you’re concerned that we might not be able to collect your container, contact us, and we will be happy to discuss any special requirements.

Yes, Endeavour Foundation Business Solutions is committed to delivering prompt service. If you require a scheduled service, you can rely on us to be punctual and consistent.

Yes, we provide a Certificate of Destruction for all our destruction services, including paper shredding. This certificate, which serves as proof of secure destruction, is available upon request and is emailed to you immediately upon completion of the service.

The Certificate of Destruction serves as legal evidence that we have fully destroyed the documents or items in question. A shredding company can only issue this certificate after the proper disposal of the documents.

By choosing Endeavour Foundation Business Solutions for your business solutions, you not only receive high-quality products and services, but you also contribute to corporate social responsibility (CSR) by creating rewarding employment opportunities for people with disability.

Our social enterprise model ensures that every service you utilise supports an inclusive workplace, empowering individuals and fostering community development. Together, we can make a positive impact while fulfilling your business’ needs and enhancing your commitment to social responsibility.

It’s simple. Call us on 1800 112 112 or fill out our online enquiry form, and our team will guide you every step of the way. We’ll provide a personalised quote and discuss your unique needs to ensure our services perfectly align with your requirements.

By choosing Endeavour Foundation, you not only protect your sensitive information but also contribute to rewarding employment opportunities for people with disability.

Contact us today to discover how we can assist you.