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We reveal what employers need to know about the Inclusive Employment Australia (IEA) program.
When Inclusive Employment Australia (IEA) replaced Disability Employment Services (DES) in November 2025, it opened the door for employers to access a more flexible and responsive system that better matches jobseekers to real business needs.
This is great news. But what has changed exactly?
We outline the key differences between IEA and DES and what the new program means for your business.
An Improved Employment Support Model
At the heart of the Australian Government's nationwide IEA program is a redesigned service structure built around two levels of pre-employment support:
- Intensive service: For participants who are ready to actively engage in work preparation and job search activities
- Flexible service: For those with personal, health or family-related barriers who need adaptable support
This structure gives providers more room to tailor their approach, helping employers connect with candidates who are genuinely work-ready and well-supported.
Removal of the Two-Year Limit
IEA removed the two-year limit on support, which was part of the DES program. Instead, participants can receive assistance for as long as needed.
For employers, this means greater stability, improved retention and stronger long-term outcomes. It also allows for ongoing workplace adjustments and communication as job needs evolve.
Expanded Eligibility
IEA opens the door to a broader and more diverse talent pool. Individuals are now eligible to access the program if they:
- Have a diagnosed disability, injury or health condition
- Are of legal working age and below Age Pension age
- Are an Australian resident or hold an eligible visa
- Are not already working at or above their assessed work capacity
People who are not receiving income support payments or are volunteering while exempt from participation requirements can also access services.
This expanded eligibility offers more opportunity for employers to engage skilled candidates who may have previously fallen outside traditional systems.
New Provider Structure
IEA introduces two types of providers:
- All-cohort providers: That offer services to a broad range of people with disability
- Specific-cohort providers: That support particular groups such as people with intellectual disability or autism, First Nations or young people
This means employers can expect a better candidate match, guided by providers with relevant knowledge, networks and experience in supporting diverse cohorts.
Your IEA Partner
Finding the right candidate is hard enough. Finding the right support shouldn't be.
That's where we come in.
As an IEA specialist provider, we are here to support you. This includes:
- Help with recruitment, onboarding and retention
- Advice and support with workplace adjustments
- Ongoing post-placement support tailored to each workplace
- Access to wage subsidies (up to $10,000 in some cases) to help de-risk hiring
Whether you're already hiring inclusively or exploring it for the first time, our team can help you understand what IEA means for your business.
Let's get started.
