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Certificate II in Hospitality

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Start Your Hospitality Career

Build practical skills and confidence for employment in cafés, restaurants, catering and customer-service environments.

This nationally recognised qualification provides a strong introduction to the hospitality industry and helps prepare participants for entry-level hospitality roles.

Available in: Burleigh

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Course Snapshot

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Funded for Eligible Queenslanders

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Nationally recognised qualification


 

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No NDIS plan required


 

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Available in Burleigh

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Inclusive Careers

EndeavourIcons-Lilac_Checklist

Funded for Eligible Queenslanders

sir-icons-Lotteries-winners

Nationally recognised qualification


 

EndeavourIcons-Lilac_SupportShake

No NDIS plan required


 

sir-icons-VANE-training

Available in Burleigh

EndeavourIcons-Lilac_Smiley-1

Inclusive Careers

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Why Choose This Course?

Hospitality is a diverse and fast-moving industry with a wide range of employment opportunities.

This course helps participants:

  • Develop practical hospitality skills
  • Build confidence in customer service
  • Learn workplace health and safety practices
  • Gain industry-relevant experience
  • Prepare for employment opportunities
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Potential Career Outcomes

This qualification may lead to roles such as:

  • Café Assistant
  • Food Service Assistant
  • Hospitality Attendant
  • Kitchen Hand
  • Customer Service Team Member
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What You'll Learn

Topics may include:

  • Customer service fundamentals
  • Food preparation and handling
  • Workplace communication
  • Hospitality operations
  • Teamwork and workplace readiness
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Eligibility

This course is delivered through Skilling Queenslanders for Work and is available to eligible Queenslanders.

You do not need an NDIS plan to participate.

Check Eligibility

Ready to Get Started?

Start building the skills and confidence needed for a career in hospitality. 

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Resources

This training is proudly funded by the Queensland Government through its Skilling Queenslanders for Work initiative.

Download qualification flyers for your location.

Burleigh

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