Feedback and Complaints Process

Your Thoughts Matter

Whether you have concerns about our services or suggestions about how we could improve, we invite you to share your views. We have a comprehensive feedback and complaints process, and you can expect us to listen and act.

Conversely, we would love to hear about what we are doing well. We are always striving to be better, and your feedback helps us to improve.

Please note: You can choose to submit feedback anonymously.

In Person

Speak with
your local service manager

Post

Write to us at PO Box 3555, Tingalpa DC, QLD 4173

Phone

Call us on
1300 730 334

Online

Submit an
online enquiry

Email

Email us at feedback@endeavour.com.au

In Person

Speak with
your local service manager

Post

Write to us at PO Box 3555, Tingalpa DC, QLD 4173

Feedback and Complaints are OK

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Feedback and Complaints are OK

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More Support

If you are unhappy with how we have responded to or handled your feedback, you can contact the NDIS Quality and Safeguards Commission (NDIS Commission).

The NDIS Commission is an independent agency established to improve the quality and safety of people with disability by ensuring NDIS service providers are acting ethically.

You can also escalate any concerns or complaints directly to the NDIS Commission. Read more: