Services Updates


18th August 2021: COVID-19 Update – SE QLD restrictions easing

Good news! Some of the restrictions covering the 11 Local Government Areas (LGAs) in South East Queensland are easing from 4pm on Friday 20 August… 2 days earlier than planned.

Whilst the movement and density restrictions are easing, there will still be a number of restrictions in place for at least the next week, including the wearing of masks.

Restrictions covering Cairns and Yarrabah will be easing to be in line with the Rest of Queensland.


You must carry a mask with you at all times. A mask covering the nose and mouth must be worn:

  • Public transport and rideshares: must wear a mask including whilst waiting for the transport in a public space such as a bus stop, train station or taxi rank.
  • Outdoors: you must wear a mask when you are unable to stay 1.5m apart from people who are not part of your household.
  • Indoors: you must wear a mask in indoor spaces (including workplaces, but not your own home) unless it is unsafe, or you can stay 1.5m apart from people.
  • Schools: Masks must be worn by teachers, staff and high school students.

Anyone outside of South East Queensland must always carry a mask and wear it if social distancing cannot be safely maintained.

For more information on masks please view our easy read.


We are continuing with our Limited Measures directions. Non-essential visitors are now permitted, face masks are to be worn at all times, and people we support are able leave home for work, community activity or family events – however it is advised to continue to limit your movements throughout this time.

Visitors to the homes will be limited to 30 people, including residents of the home.

Support workers in the home must wear a mask when it is safe to do so and when you cannot physically distance.

Staff: All staff are required to wear masks and follow strict PPE procedures throughout their shifts.


Our worksites will continue to operate, following the density and mask restrictions.


All staff and Supported Employees must continue to carry a mask at all times and wear it indoors when you cannot physically distance.

Exemptions apply to people with medical conditions so managers, please use your discretion and put the immediate comfort and health of the person first.


Our Learning & Lifestyle hubs will continue to operate with density and mask restrictions in place.


All staff and people we support must continue to carry a mask at all times and wear it indoors when you cannot physically distance.

Exemptions apply to people with medical conditions so managers, please use your discretion and put the immediate comfort and health of the person first.

If you have any questions or concerns about the virus, please call our 24/7 COVID-19 hotline staffed by nurses on 1800 983 006.

16th August 2021: COVID-19 Update – Greater Melbourne lockdown extension

The Victorian Government has announced a further two-week extension to the lockdown measures in Greater Melbourne that are in place to reduce community transmission of the Delta strain of COVID-19.

This lockdown, which began at 8pm Thursday 5 August, will continue until at least 11.59pm Thursday 2 September.

These lockdown measures include changes to public gatherings, visitors to the home and movement around the community.

From 8pm Thursday 5 August until 11.59pm Thursday 2 September, you must stay at home unless:

  • Shopping for necessary goods and services (one person per household, once per day, a support person can accompany if required)
  • Caregiving or compassionate reasons
  • Exercising (you can leave for two hours of exercise with only one other person)
  • Providing education or essential work (permits are required)
  • Getting vaccinated

A curfew is also in place from 9pm until 5am. This will be in affect from 11.59pm Monday 16 August until at least 11.59pm Thursday 2 September.

Face coverings / masks:

  • Must be carried at all times
  • Must be worn indoors and outdoors, except if at home

Read more about what you can and cannot do during the lockdown, here:

Impacts to our Endeavour Foundation services in Victoria

  • Business Solutions, Keon Park, Oakleigh and Kew

Supported Employees must NOT attend work until Friday 3 September.

Our staff will be in contact with all our supported employees in Victoria to provide an update.

Staff and contractors who are deemed Authorised Workers, may still attend scheduled work on site under the Authorised Worker directive but must follow strict COVID-Safe procedures including temperature testing throughout the day. PPE must be worn at all times.

We will be in touch with all staff and contractors at our worksites with information about the Authorised Worker Permit.
  • Learning & Lifestyle (L&L) hub, Keon Park
  • QArt - Kew

Our L&L hub at Keon Park and our QArt Studio and Gallery in Kew will be temporarily closed until Friday 3 September.

People we support must NOT attend Keon Park L&L and QArt until Friday 3 September.

Our staff will be in contact with people in Victoria to provide an update.

L&L and QArt staff are not deemed essential workers under the government directives. Therefore, they must not attend work at the L&L and QArt.

We will be monitoring Victorian Government announcements over the coming days and will keep you informed again next week.

Impacts to our Community Solutions Group (CSG) services in Victoria

  • BRACE Education and Training – Vocational Education and Foundation Skills programs
  • SkillsPlus Jobactive, DES and TTW
  • Support Coordination and Behaviour Support Practitioners
  • NDCO – No change to remote working arrangements

Our SkillsPlus, BRACE and CSG sites will be closed, and all staff are advised to work virtually.

Information on how to book your vaccination

To book your vaccination, please visit.

It’s important to note, vaccination is only one of the ways to protect yourself against getting COVID-19. Everyone, even people who are fully vaccinated, need to continue to follow the government lockdown advice. 

People who are vaccinated are still able to get sick from the virus and can also pass it on to other people.

For more information

The safety of the people we support, and our staff is the highest priority.

We will be closely following government guidance and advice over the coming days and will assess again next week when this decision is updated.

We will inform you of any changes and their impacts as soon as possible.

You can continue to monitor Victorian Government health directives here and the updated exposure sites here.

Please call our COVID-19 hotline on 1800 983 006 to speak to a registered nurse if you have any COVID-19 health concerns. The hotline is open 24 hours a day, 7 days a week.