Myths about the Disability Support Pension (DSP)
How to use the NDIS to get more independence and daily living skills
How to prepare for your NDIS plan review
How disability day services have changed
So much more than an art group!
How the NDIS can help you smash your health and fitness goals
19 good reasons to hire someone with intellectual disability
Goal series – how to achieve your employment goals
The many reasons I love my job
5 things people often FORGET in their NDIS planning meeting
“I’m strong, I fight for good. That’s why people call me the Hulk.”
“Just because I don't speak, it doesn't mean I don't have anything to say.”
I've got my NDIS plan! Now what?
How to speak NDIS
How will you manage your NDIS budget?
“Don’t let anything hold you back”- Katie’s story
Let's talk about respite
The biggest NDIS myths debunked
What to do if you’re unhappy with your NDIS plan
Planning the unplannable – preparing for the NDIS with an episodic disability
Queensland’s Taxi Subsidy Scheme – what you need to know
Reviewing the NDIS: our take on the Productivity Commission price review.
Meet the rugby league players making a difference
What is ‘Capacity’ and why does it matter?
Housing options under the NDIS
Chris Taylor’s journey into the NDIS with stepson
Improving your communication with people with a disability
Step up and say NO to bullying! For people with an intellectual disability.
Virtual learning becomes a reality
I refuse to let Autism define me
NDIS price increases welcome
Great Endeavour Rally teams battle dust on iconic outback adventure
People with a disability in Rockhampton gain greater independence in state-of-the-art housing
QLD Premier gives top awards to Endeavour Foundation’s long-serving supported employees with 90 years of combined service
Senator Jan McLucas will be at two public forums about the NDIS
So you’ve been going along on your NDIS journey preparing, meeting, waiting, and then your latest NDIS plan arrives and...
Something went wrong.
Look, it is not common for the NDIS to stuff up a plan or a decision, but it does happen.
Maybe it’s the bottom line of your plan, maybe it’s a decision about your eligibility, but if you think that the NDIS has made an incorrect decision , we’re going to show you what you can do to set things right.
Ask the NDIA to review it by requesting an internal review of the decision.
You have 3 months after the decision is made to request an internal review, so act as promptly.
When asking for a review, it’s very important to be able to explain why you think the decision is incorrect.
Think about the facts you feel have not been considered or if there is any additional information that the NDIA did not have at the time of the decision.
Also, think about how the decision has affected you and what is your ideal outcome of a review.
An NDIA staff member who was not involved in the original decision will review your request and may want to talk to you directly to ensure they fully understand your concern.
The NDIA will let you know in writing if they have decided to change the decision or leave it unchanged.
To find out more visit the internal review of a decision page on the NDIS website.
If you are still not happy after the internal review of the decision, you can apply for a review by the Administrative Appeals Tribunal (AAT).
The AAT is a tribunal that exists outside the NDIA.
You can only apply for an AAT review after an internal review has been completed. The time limit for making an application is usually 28 days after you receive your internal review decision.
To find out more, visit applying for a review on the AAT website.
Like any reputable organisation, the NDIA welcomes feedback, including complaints.
If you have feedback, give it to your planner, contact your local NDIA office or send an email to email@example.com
To find out more visit the feedback and complaints page on the NDIS website.
A pre-planning booklet to help you to think about the supports you want and need – now and in the future – before meeting with your NDIA planner.
A practical, comprehensive guide to the NDIS, to help people understand the various components of the NDIS and how to access them.
A handy guide of NDIS FAQs and a glossary so you can familiarise yourself with NDIS language before your planning meeting.