Feedback and Complaints


We welcome your Feedback whether its a compliment, suggestion or a complaint.

If you’re ever unhappy about something we've done – or perhaps not done – please give us the opportunity to put things right, and help us to improve our services.

All complaints we receive are taken seriously and are managed by our Complaints and Integrity team via our complaints process.

Contact Us

Phone: 1300 730 334
In person: at your local service
Online: using our confidential feedback/complaints form below
Post: Feedback & Complaints, PO Box 3555, Tingalpa DC, Qld, 4173

Complaints policy (40KB, PDF)

About You

Details of Complaint

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